Frequently Asked Questions

Call or text us, or fill in the quote form with your pickup, drop-off, date and time. A real person replies within minutes, 24/7, with a fixed price. Once you confirm, we send your driver’s photo, name and number.

Yes. We agree an all-in price before you travel — no meter, no surge, no hidden charges. Fuel and highway tolls are included.

Yes. We offer airport pickups with free flight tracking and meet-and-greet: your driver waits inside arrivals with a name board and helps with your luggage. Waiting time is free while you clear immigration and baggage.

We accept all major credit cards. For pre-booked trips we can also agree a deposit or alternative method in advance — just ask when you book.

Absolutely — most of our clients pre-book in advance. You only need your flight details and pickup information; we confirm everything by call, text or email before you travel.

Yes, our vetted chauffeurs are professional, courteous and used to assisting business and leisure travellers.

Yes. We have sedans, SUVs, Sprinter vans and passenger vans. Tell us your passenger and bag count and we’ll recommend the right vehicle.

We do — day trips to nearby resort towns, and multi-day trips along the coast and to the mountains, with experienced chauffeurs.

Free cancellation up to 24 hours before pickup. If your plans change, just let us know.