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Guide

How Airport Meet-and-Greet Works

With meet-and-greet, your chauffeur parks and waits for you inside the terminal — typically in the baggage claim or arrivals area holding a name sign — then helps with your luggage and walks you to the vehicle, so there is no curbside scramble or app coordination after a long flight.

What happens when you land

Your chauffeur tracks your flight and heads to the terminal as you arrive. Rather than idling at the curb, they park and meet you inside — usually at baggage claim or the arrivals exit — holding a sign with your name or your party’s name.

We send your chauffeur’s name, photo, phone number and vehicle details before you land, so you can recognize each other quickly even in a busy terminal.

Why it beats a curbside or rideshare pickup

Curbside pickups mean coordinating over the phone, watching for a car in a moving line, and hauling your own bags. Meet-and-greet removes all of that: a professional is already waiting, helps with luggage, and knows exactly where the vehicle is parked.

For international arrivals, first-time visitors, families with children, or anyone traveling for business after a long day, that certainty is the whole point.

Good to know

FAQ

Where does the chauffeur meet me?

Typically inside the terminal at baggage claim or the arrivals exit, holding a name sign. The exact meeting point depends on the airport, and we confirm it with you before your flight arrives.

What if my flight is delayed or early?

We monitor your flight in real time and adjust the pickup automatically, so your chauffeur is there when you actually land — not when the ticket said you would. See our guide on flight tracking and delays.

Is meet-and-greet included or an add-on?

It depends on the service you book; confirm when you reserve. Either way, your chauffeur’s details are shared in advance so you always know who to look for.

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